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Canadaboatparts.com guarantees that you will be satisfied with the goods you buy. Canadaboatparts.com will not accept the returns and/or exchanges of any item in the following categories: boats, outboard motors, electronic equipment, generators or any special ordered item. However, if you wish to return or exchange goods directly to canadaboatparts.com, please contact our customer service department. Upon receipt of a returned product, canadaboatparts.com may require additional time to inspect the product. In such cases, the refund will be authorized after the verification has been approved. This process could take two to five working days. The item must be returned within 30 days from the date of purchase to be eligible for a refund with a restocking fee of 20%. In addition, products must be in perfect condition, unused and in its original packaging to be eligible for a refund. To learn more about the return policy, please contact our customer service department. Canadaboatparts.com could, in the future, restrict its return policy for other items. The restrictions will be shown on the description page of the article in question. All transportation fees for returns or exchanges are the responsibility of the customer. Returns may be made directly at the main store. These coordinates are available under '' Contact Us '' .